Software Simulation

Standard User Training

This course is designed to provide instructions on using DigAlert Direct as a Standard User.

It will cover creating your Standard account. It will provide in-depth instructions on the creation of a new ticket, including time-saving features such as Ticket Profile and Alternate Company Profiles, which are only available to registered users. The course will also show how to renew, request remarks, report damaged or exposed lines and more.

This training is intended for users that plan on frequently using our services as a registered account.
  • Account Registration and Settings
  • New Tickets
  • My Tickets
  • Standard User Quiz
  • DigALert Direct Optional Survey
  • Contact Lookup (optional)
  • Extra Features for Utility Members (optional)
Completion rules
  • You must complete the units "Account Registration and Settings, New Tickets, My Tickets, Standard User Quiz"
  • Leads to a certification